Privacy Policy
Effective Date: 03/02/2026
Certified Pies
Certified Pies respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, place an order, enroll in loyalty programs, or interact with us.
By accessing or using our mobile application, you agree to this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
• Name
• Email address
• Phone number
• Billing and payment information
• Order history
• Account login credentials
• Loyalty and rewards activity
• Gift card information
Automatically Collected Information
When you use our app, we may automatically collect:
• Device type
• Operating system
• IP address
• Device identifiers
• Browser type
• App usage data
• Screens viewed
• Time spent on pages
• Interaction data (clicks, scrolls, activity)
• Crash reports for troubleshooting
Location Information
With your permission, our app may collect precise or approximate location data to:
• Show nearby restaurant locations
• Enable location-based features
• Improve your experience
You can disable location services in your device settings at any time.
2. How We Use Your Information
We use your information to:
• Process and fulfill orders
• Provide customer support
• Manage accounts and preferences
• Manage loyalty and rewards programs
• Send order confirmations and updates
• Send marketing communications (if you opt in)
• Personalize your experience and recommendations
• Improve app performance and functionality
• Analyze trends and customer behavior
• Prevent fraud and protect security
• Comply with legal obligations
We do not sell your personal information.
3. Sharing of Information
We may share information with trusted third parties that help us operate our business, including:
• Payment processors
• Online ordering and technology providers (including Popmenu)
• Loyalty and rewards providers
• Marketing and email service providers
• Analytics providers
• Hosting and infrastructure providers
• Fraud prevention and security providers
These providers are contractually obligated to safeguard your data.
We may also disclose information if required by law or to protect our rights and security.
4. Mobile App Specific Disclosures
Our mobile application may:
• Send push notifications related to orders, rewards, and promotions
• Use analytics tools to understand app performance and usage
• Store login credentials securely
• Process payments through secure third-party processors
Push notifications can be turned off in your device settings.
5. Cookies and Tracking Technologies
Our app and related services may use cookies or similar technologies to:
• Improve user experience
• Remember preferences
• Analyze usage and performance
You may adjust your device or browser settings to manage tracking preferences.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet is 100 percent secure.
7. Data Retention
We retain personal information only as long as necessary to:
• Provide services
• Maintain business and transaction records
• Comply with legal obligations
8. Your Privacy Rights
Depending on your location, you may have rights to:
• Access your personal data
• Request correction of inaccurate information
• Request deletion of your data
• Opt out of marketing communications
To exercise your rights, contact us at:
Certifiedpies@gmail.com
9. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
10. Third Party Links
Our app may contain links to third-party services. We are not responsible for their privacy practices.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date.